We Are Hiring!

Surveillance Operator

The Surveillance Operator will be responsible for observing all areas of the property via surveillance systems, ensuring compliance with company policies and procedures, as well as local, state, and federal gaming regulations. The ideal candidate should be detail-oriented and be able to identify, report, and document suspicious activities. Pay based on experience.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

***Please Note – This is a part-time position***

Essential Duties & Responsibilities:

  • Monitor all areas of the card room via surveillance systems to ensure adherence to laws, regulations, and company policies.
  • Identify, report, and document any suspicious activities or potential threats.
  • Assist with investigations of incidents in compliance with company policies.
  • Work closely with management to exchange information regarding potential issues or risk areas.
  • Conduct and document reviews as requested by management and outside agencies.
  • Ensure the proper functioning of surveillance equipment.
  • Maintain comprehensive records of surveillance observations and activities.
  • Troubleshoot issues that may arise with surveillance equipment and software programs.
  • Regularly utilize computers, phones, and handheld radios.

Minimum Qualifications:

  • High School diploma or equivalent.
  • Must be able to successfully pass a background investigation, and obtain and maintain a Florida gaming license.

Knowledge, Abilities, Skills, and Certifications:

  • The ability to maintain focus and make accurate observations over prolonged periods of time is crucial.
  • Proficiency with computers is required.
  • Strong observational, analytical, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Fluent in English; verbal and written forms.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Ability to interpret a variety of instructions furnished in written and oral form.

Preferred Qualifications:

  • The ability to maintain focus and make accurate observations over prolonged periods of time is crucial.
  • Proficiency with computers is required.
  • Strong observational, analytical, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Fluent in English; verbal and written forms.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Ability to interpret a variety of instructions furnished in written and oral form.

Working Conditions:

  • This role involves sitting and monitoring screens for extended periods.
  • Indoor, quiet working environment.
  • Must be able to work nights, overnights, weekends, and holidays.

Equal Opportunity:

  • OcalaBetS Poker Room is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.